TERMS AND CONDITIONS

Order

To order your favorite item, add it to the cart and proceed with the order. Ordering consists of entering personal data, choosing the method of delivery and payment. After completing of ordering at email you will receive an order confirmation. Also after a while time our manager will contact you to clarify the details of the order.

Delivery

Moscow. Delivery is carried out by courier. The cost of delivery in Moscow is displayed during the processing, depending on the total weight of the order. Delivery is carried out on the same day or the day after the order.

Russia. Delivery is carried out by courier service. The cost of delivery will be displayed in the process of placing an order based on the specified city.

International. Delivery is carried out by courier service. The cost of delivery will be displayed in the process of placing an order based on the specified city and country.

If you have your preferences or suggestions on the way and the delivery operator, you can tell us about it, and we will be happy to do it the way you want. You can cancel the order before the arrival of the courier by notifying the letter to info@sofia-icon.ru

Payment Methods

In cash. Upon delivery by courier and payment upon receipt of the order.

By bank card online. You can pay by Visa and MasterCard with the help of the system Electronic acquiring.

Refund & Exchange

You can return or exchange the item within 14 days from the receipt of the order. To make a refund or exchange, write to us at info@sofia-icon.ru. You need to save everything that you got with the thing, including a box, a check, a waybill, packing materials, accessories and do not tear labels from things.

Confidentiality

The received information from the client is used for the purposes of concluding and executing the contract of sale and information of the Client. The client at any time can withdraw this information by sending a written notice to the address info@sofia-icon.ru. The Seller undertakes not to disclose the information received from the Client. The provision by the Seller of information to agents and third parties acting on the basis of a contract with the Seller is not considered a violation for the performance of obligations to the Client. The disclosure of information in accordance with reasonable and applicable requirements of the law is not considered a violation of obligations.